Terms and Conditions

These terms and conditions of use may be changed at any time by WWOOF Portugal without notice. Your continued access and use of this website will mean that you agree to be bound by the most current version of the terms and conditions of use. Please check these terms and conditions periodically for any changes.

It should be noted that the reason and intention of these conditions is that both parties have a full & mutual understanding between them for a smooth and enjoyable WWOOFing experience, which may become the basis for establishing a long term and ongoing relationship based upon the love and enjoyment of WWOOF.

If you have any questions regarding these Agreements or the website, please contact us via the Contact Us page.

General Terms & Conditions

Host Terms & Conditions

WWOOFer Terms & Conditions

General Terms & Conditions

Privacy Policy:

We do not store credit card details nor do we share customer details with any 3rd parties.

We’ve updated our Privacy Policy to take into account the requirements of the General Data Protection Regulation (GDPR).

Transparency:

We’ve provided additional details about the information we collect and how we use that information. We’ve also explained your choices and the control you have over your information.

Functionality:

We provide you with the ability to access and request correction or deletion of your personal information. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read the Privacy Policy carefully and ensure that you understand it.

By accepting the Terms & Conditions when signing up for a WWOOF Account you are accepting the Privacy Policy. If you do not accept and agree with this Privacy Policy or any of these Terms and Conditions, you must stop using Our Site immediately.

Delivery Policy:

Memberships are immediate upon payment confirmation providing access to create your profile and then providing access to the online member listings allowing Hosts and WWOOFers (visitors) to connect for opportunities for learning about sustainable agriculture in Portugal.

Refund / Cancellation Policy:

A refund of all or part of a member’s membership fee may be available up to 30 days from purchase date based on a case-by-case review upon request.

Harassment policy:

Harassment based upon an individual’s gender, race, ethnicity, national origin, age, religion or any other legally protected characteristics will not be tolerated by WWOOF Portugal. All members, including hosts and WWOOFers, are expected and required to abide by this policy. Any reports of harassment between a host and WWOOFer will be investigated by WWOOF Portugal, and may be cause for membership being revoked.

Anti-discrimination policy:

WWOOF Portugal does not and shall not discriminate on the basis of race, colour, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include membership application and provision of member (host or WWOOFer) profiles. We are committed to providing an inclusive and welcoming environment for all members of WWOOF Portugal, and require all hosts and WWOOFers to abide by this policy. Any reports of discrimination will be investigated by WWOOF Portugal, and may be cause for membership being revoked.

Messages from your WWOOF Coordinator:

In agreeing to be a member of WWOOF Portugal you accept that the Coordinator will contact you, along with other members, in order to advise of issues important for the functioning of WWOOF, new regulations, warnings, up-coming related events, etc.

Pricing:

WWOOFer Membership price at 20 euros for single membership or 30 euros for double membership providing display of your profile on the WWOOFer Listings and access to online Host Listings for two years from date of purchase. Host Membership at a price of 32 euros providing display of your profile on the Host Listings for one year.

Full organisation name:

WWOOF – Associação para a Promoção de Oportunidades Mundiais em Agricultura Biológica registered in Lisbon with number 795/2009.

Hosts (Farmers & Gardeners) Terms & Conditions

I would like to become a WWOOF Portugal Host and confirm the following:

1) I support and practice the aims of WWOOF as follows:

• To give WWOOFers/Volunteers firsthand experience of organic or other ecologically-sound growing methods and sustainable living whether it be on my farm, homestead, rural, residential or urban property.

• There is no hierarchy between host and volunteer, no productivity expectations, no financial transactions, and as such WWOOFing encourages a partnership based on mutual trust and respect.

• WWOOFer’s help with tasks must provide opportunities for education in regards to organic agriculture, sustainable living and related pursuits, and this be the main focus and reason for inviting participants from the program. There may be occasions where the WWOOFER will be required to assist the family with other tasks in order to ensure there is adequate time to work together for the purpose of the education in the areas outlined above but these tasks must not become the primary focus.

• In their time spent with you as a family, WWOOFers are expected to offer their assistance with daily living as any other family member.

• To help the organic movement which is labour intensive and does not rely on artificial fertilizers, herbicides or pesticides. I use no chemicals.

• To give people a chance to meet, talk, learn and exchange views with others in the organic movement.

• To provide WWOOFers/Volunteers with an opportunity to learn about life in Portugal by living and working together.

2) I will reply to all volunteer enquiries, even if I can’t receive them.

3) I agree to provide our WWOOFers with decent clean accommodation, and with healthy (organic, if possible) meals and snacks and an integrated family experience.

4) I understand that the responsibility of WWOOF Portugal is limited to providing a means of contact between Hosts and WWOOFers, and that the arrangements I make with volunteers are entirely my own responsibility.

5) I acknowledge that WWOOF Portugal reserves the right at their discretion and with or without a refund, with or without cause, with or without prior notice: (1) Cancel or suspend my access to their services, (2) Block or remove my membership and profile and all related information and files.

6) I acknowledge that I have read and understood these Terms & Conditions of membership and that this constitutes an agreement having the same force and effect as a signed agreement.

At WWOOF Portugal, we understand Organic Agriculture as “a production system that sustains the health of soils, ecosystems and people. It relies on ecological processes, biodiversity and cycles adapted to local conditions, rather than the use of inputs with adverse effects. Organic Agriculture combines tradition, innovation and science to benefit the shared environment and promote fair relationships and a good quality of life for all involved.” based on the definition of IFOAM (https://www.ifoam.bio/en/organic-landmarks/definition-organic-agriculture).

And we greatly recommend to our hosts to follow the IFOAM Organic Principles:

• The Principle of Health: organic agriculture should sustain and enhance the health of soil, plant, animal human and planet as one and indivisible

• The Principle of Ecology: organic agriculture should be based on living ecological systems and cycles, work with them, emulate them and help sustain them

• The Principle of Fairness: organic agriculture should build on relationships that ensure fairness with regard to the common environment and life opportunities

• The Principle of Care: organic agriculture should be managed in a precautionary and responsible manner to protect the health and well-being of current and future generations and the environment.

WWOOFers (visitors) Terms & Conditions

I would like to be a WWOOFer in Portugal and confirm the following:

1. I acknowledge that I meet the age requirements of 18 to WWOOF in Portugal without guardianship. If I am under 18 and travelling alone, I will carry a signed copy of a ‘Parental Consent form’ as well as forward a copy for approval by the WWOOF Portugal coordination.

2. I agree to be responsible for my own travel expenses, and if applicable, obtaining the necessary VISA to visit Portugal.

3. I agree to be responsible for my own safety and only undertake tasks that won’t put my healthy or safety in risk.

4. I have an accident insurance provided by WWOOF Portugal. I agree to obtain the necessary Health and Liability Insurance to cover myself while WWOOFing.

5. I agree that I will not transfer or provide use of my WWOOFer account to another person(s) for any purpose.

6. I agree that I will come and help the hosts, when I said I would come and NOT back out of that commitment. If I fail to notify a Host my account may be suspend.

7. I understand that there is no hierarchy between host and volunteer, no productivity expectations, no financial transactions, and as such WWOOFing encourages a partnership based on mutual trust and respect. I agree to offer, to the best of my ability in order to take advantage of learning opportunities involving organic farming/gardening and sustainable living.

8. I acknowledge that WWOOF Portugal reserves the right to edit or delete profile content if it is felt content is inappropriate.

9. I understand that the responsibility of WWOOF is limited to providing a means of contact between Hosts and WWOOFers (volunteers), and that the arrangements I make with Hosts are entirely my own responsibility.

10. I acknowledge that WWOOF Portugal reserves the right at their discretion and with or without a refund, with or without cause, with or without prior notice: (1) Cancel or suspend my access to their services, (2) Block or remove my membership and profile and all related information and files.

11. I acknowledge that I have read and understood these Terms & Conditions of membership and that this constitutes an agreement having the same force and effect as a signed agreement.

WWOOF Portugal wishes to further request that you occasionally provide a testimonial of your WWOOF experience, including pictures. We love to hear and share your stories! Please forward them to us via the​ Contact Us page.

Enjoy!